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Shipping Policy - Ideas In Metal Canada
Ideas In Metal (iiM) is a bulk and wholesale Canadian distributor of hand sanitizers, surface sanitizers, disinfectants, and infection control solutions for the healthcare, government, and consumer markets. Providing hand sanitizer for employees and clients to keep people safe.
medical grade hand sanitizer, sanitizer gel, next day shipping, moisturizing hand sanitizer, killing 99% of germs, BioSilk aloe vera sanitizer, gelshop sanitizer, gelax sanitizer, hand sanitizer dispenser, keeps hands soft and moisturized, Biosilk by Chi, astreea sanitizer dispenser
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Shipping

SHIPPING IS NOT EASY IN THIS TIME OF COVID, BUT WE SHIP WITHIN 24-48 HOURS OF YOUR ORDER.

How much does shipping cost?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

Shipping fees are based also on the size, weight, and number of the packages in an order. For the best rates, we urge our customers to, example: order Sanitizer in Bulk when possible. The more you spend, the more we can accommodate you by lowering costs to offset shipping.

How long will it take for the buyer to receive their order?

On average, merchandise is produced and shipped from the facility 3-5 business days after purchase. Standard shipping/transit times apply ( 8-12 days for domestic and 10-15 days for international).

*Times vary due to the influence of Covid-19.

Can the order be delivered to multiple addresses?

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Do you offer delivery to PO Boxes or Military APO/FPO addresses?

*In these cases, we have to handle each case separately.

Usually yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

In certain cases orders shipped to APO addresses are done so via DHL Globalmail (or other), and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs may take up to 45 additional days to arrive.

Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we may no longer have visibility of your order and cannot provide tracking information.

Will I be charged VAT taxes?

**Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.

Items fulfilled from the UK and EU may be charged a 20% VAT rate.